Information
Shipping & Returns
- Dispatch
- Each order is prepared and checked by hand at the studio. Allow two to five business days for your piece to be packed and handed to a carrier.
- Shipping — United States
- Standard delivery arrives three to five business days after dispatch. Flat rate at checkout. Tracking is emailed as soon as the label is created.
- Shipping — International
- Delivery runs seven to twenty business days depending on the destination. Duties and import taxes are set by your country and are not included in the price at checkout.
- Returns
- Unworn pieces can be returned within fourteen days of delivery for a refund of the garment price. Return shipping is covered by the customer. Write to contact@shopmiasin.com with your order number to start a return.
- Faults
- If a garment arrives damaged or with a defect, send a photograph within thirty days of delivery and it will be replaced or refunded in full at no cost to you.
- Release windows
- Each chapter is a closed run. Once a window closes it is not restocked, and a size that sells out during the window will not return.
Questions: contact@shopmiasin.com